EMPRESS SIGNS LLC. TERMS & CONDITIONS
Defective products purchased on www.empressSigns.com may be returned within 10 days of original purchase in exchange for refund or replacement part. Note: Returned items must be in original condition and packaging whenever possible. (Note: packaging may be substituted if missing or damaged).
Products that are not customized or damaged from user misuse may be returned in original condition at the Customer’s Expense within 14 business days from the time of purchase. Items may be returned for any of the following reasons: Received Wrong Item, Customer Change of Mind.
The cost of the item will be fully refunded minus incurred shipping costs. Note All Returned items must be in Original Condition.
Some Items over $99.00 may be subject to an additional $29.00 restocking fee. See product details where applied.
Upon receipt and approval of “Proof”, and receipt of goods the sale of all Customized or Personalized items are final with the exception of defects or error.
Note: Empress Signs LLC.’s Terms and conditions are subject to change at any time. The latest conditions shall be applied, beginning at the time of latest condition change.